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Frequently Asked Questions (FAQ)
Welcome to the FAQs page. Before contacting us with queries requiring support, please look over the FAQs below to see if your question has not already been answered...
 
Glossary
  1. What mobile phones are compatible with your site?
  2. I'm recieving a "File Format Unkown" (or similar) error when attempting to download a ringtone, why?
  3. Does it cost anything to download ringtones from your site?
  4. I want to request a ringtone, how do I go about this?
  5. I have a Nokia 7210 and I'm not able to set a ringtone from the gallery as a message alert tone, why?
  6. I have an Ericsson/Motorola C350 and I'm recieving the error, "403: Forbidden" (or similar) error when attempting to download a ringtone, why?
  7. I'm receiving a "Not Acceptable" error when attempting to download your ringtones. why?
  8. How do I save polyphonic ringtones on a Sharp GX10(i)?
  9. What is an MMF ringtone?
  10. I don't have WAP on my phone. Can I download the free content (ringtones/screensavers) with/to my PC?
 

Q: What mobile phones are compatible with your site?
A: Check the compatibility list.

Q: I'm recieving a "File Format Unkown" (or similar) error when attempting to download a ringtone, why?
A: In many cases, this is caused when the midi file is not compatible with your mobile phone. This can be caused by the following:
1) Your network restricts the downloading of ringtones.
2 ) The midi hasn't been optimized correctly (please contact us)
3 ) The midi is too big to download.

NOTE: Some mobile phone service providers restrict the downloading of midi ringtones via WAP. One such provider is Verizon Wireless.

Q: Does it cost anything to download ringtones from your site?
A: The only charge you pay is that of your WAP service provider. The downloading of ringtones from our site can be done completely free of charge.

Q: I want to request a ringtone, how do I go about this?
A: Check out our sister forums here. It has a special polyphonic request area.

Q: I have a Nokia 7210 and I'm not able to set a ringtone from the gallery as a message alert tone, why?
A: To solve this you need to update your phone's firmware to the latest version. This can be done by any Nokia repair centre (Carphone Warehouse) although check with the shop you bought your phone as they will most likely update the firmware for free.

Q: I have an Ericsson/Motorola (C350) and I'm recieving the "403: Forbidden" (or similar) error when attempting to download a ringtone, why?
A: This problem occurs when downloading ringtones above the phone's limit of 3KB (3000 bytes). Unfortunately there is nothing you (or we) can do about this other than make sure your download ringtones that are under 3KB in size.

Q: I'm receiving a "Not Acceptable" error when attempting to download your ringtones. why?
A: We've had many e-mails regarding this error (too many to respond to all) and unfortunately we have no solution to this problem. It's seems that the phone does not like/support ringtones downloaded via WAP and this problem may lie with your operator network's limits.

Q: How do I save polyphonic ringtones on a Sharp GX10(i)?
A: When you have selected a ringtone to download you should hear it playing on your phone. To download the ringtone you must press the green call button and the option to save will be presented.

Q: What is an MMF ringtone?
A: MMF is a file format defined by the SMAF format which stands for "Synthetic music Mobile Application Format", and is a data format specified by YAMAHA that defines multimedia content for use on hand-held portable devices, such as mobile phones (including Samsung phones) and PDAs. The most common application of SMAF is the creation of ring tones for mobile phones; however, the full specification defines support for graphics too.
The YAMAHA MA-1, MA-2, MA-3,and MA-5 sound chips feature in many of today's mobile phones and other hand-held devices. Any device incorporating one of these chips is capable of playing SMAF sound files.

Q: I don't have WAP on my phone. Can I download the free content (ringtones/screensavers) with/to my PC?
A: Our free content is currently only available for download via our wapsite. We do not offer the facility for PC download, partly due to the fact our website is funded through our (returning) visitors. Without visitors, we cannot maintain the website, and therefore we would not be able to offer our content for free.
We would kindly ask that you keep this in mind when using the website and recommend the website whereever possible (ie. to your friends, to forums you may visit, etc).

Your question not been answered? Email us!

 
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